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Personal Lines Customer Service Representative

Rochester, Michigan
DUTIES AND RESPONSIBILITES:
  • Possess knowledge of insurance industry changes and trends
  • Maintain and develop product knowledge through participation in educational opportunities.
  • Comply with Agency Procedures & Adhere to agency service standards and timelines.
  • Utilize agency technology and software applications including agency management systems, document management systems and workflows (TAM management system & ACS Comparative rating system)
 
QUALIFICATIONS:
  • High school diploma or equivalent
  • Current Michigan Property & Casualty License
  • Team oriented
  • Demonstrated job stability
  • Time management skills
  • Computer skills
  • Multi-tasking skills
  • Critical thinking skills
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