Duties and Responsibilities:
- MUST have strong PLC Software background
- Assist with Customer Service Calls
- Document Field changes and return updates to Company
- Commission equipment on manufacturing floor and follow equipment to the customer’s facility which includes start up, debug, and assist in customer buyoff of equipment support system launch at customer facility
- Communicate with the customer while onsite to give updates to objectives.
- Answer product related technical questions from the customer.
- Train customer personnel on machine functionality, start up and debug of Company Standars
- Write detailed work orders to request to the customer on what was accomplished and/or issues found with corrective actions that have been or need to be implemented.
- Work with Site Manager or Project Manager to assure proper flow of daily activities at customer locations.
- Must travel 70%