As part of our customer obsession culture, you will be spearheading all customer communications to ensure customer satisfaction and deliver best value for our customer.

Key responsibilities:

1. Quote Generation - Collaborate with our proposal development manager to create quotes that will surpass customer expectation.

2. Project Management - Participate in customer project launch meetings and clearly communicate project updates to our customer regularly.

3. Project Management - Act as the voice of customer and guide our engineering, project management and logistics team to successfully deliver the projects on-time.

4. Business Development – Collaborate with our sales team to develop opportunity funnel and sales growth.

5. Customer Satisfaction - Escalate and resolve key customer issues by driving accountability with our quality and operation teams.

6. Customer Communication - Be the single point contact for our customer and drive customer satisfaction.

Qualifications

• Minimum 5 Years work experience in client facing roles
• Proven work experience in Automotive Industry
• Hands on experience in managing projects and driving team accountability.
• Familiarity with sales performance metrics
• Excellent communication skills with a customer service attitude
• Team management skills
• Strong analytical and organization skills
• Undergrad in engineering or equivalent experience in engineering products

Competitive wages and great benefits!