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Account Manager

Troy, MI

Account Manager

Job Type: Full-Time

We are seeking an Account Manager to focus on managing and growing our current customer accounts while ensuring excellent customer satisfaction and continued business development, for an Electronic Manufacturing company in Rochester Hills, MI. 

Responsibilities:

  • Provide quotations, job costing, and sales order entry
  • Collaborate with Purchasing, Manufacturing, and Quality teams
  • Maintain strong relationships with existing customers and grow accounts
  • Deliver presentations on products and services
  • Represent the company at exhibitions and conferences
  • Follow up with customers and provide order updates
  • Negotiate and close deals while addressing customer concerns
  • Provide problem-solving support and excellent customer service

Qualifications:

Education & Experience:

  • Bachelor’s degree (preferred)
  • Associate’s degree (required) with at least two years of sales experience
  • Technical sales and manufacturing knowledge preferred
  • Previous experience as an account manager or in a similar role
  • Epicor ERP experience is a plus

Skills:

  • Experience with ERP systems (Epicor knowledge is a plus)
  • Strong communication skills via email, phone, and in person
  • Proficiency in Microsoft Excel and Word
  • Ability to read prints, drawings, and break down BOM (training available)
  • Self-motivated, results-driven, and customer-focused
  • Experience using CRM software
  • Professional verbal and written communication skills

Apply now to join our team!

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