Working Conditions:
- This position requires work in shop floor environment.
- Travel up to 100 % of the time.
- Valid USA passport with international travel to Mexico and Canada is required.
- Will also be traveling to Tennessee.
Physical requirements:
- This position requires use of computer and other office equipment with minimal supervision.
- Use of power tools and other devices.
Responsibilities and Duties
Duties and responsibilities include below tasks and other supporting functions to accomplish the same:
- Perform final build, testing and run off of equipment and tools of company at vendor facilities.
- Perform final installation and run off of equipment and tools at customer facilities.
- Be an onsite interface with customer for communication and coordination of project activities and priorities.
- Assist engineering and sales with onsite requests for engineering changes on equipment and tools and report feasibility with time, material and services needed to complete the change.
- Assist sales and material management department in providing spare parts and other customer requests relates to equipment maintenance and improvement.
- Ensure professional relation with customer and communication at all time.
- Complete work with quality and craftsmanship required per customer and company's specifications.
- Manage performance measures, and provide regular progress reports to manager.
- Perform training for customer employees on new tools and equipment on function, maintenance and setups.
The following before and after sales services:
- Technical support to identify the correct product
- Detailed offer of optional accessories.
- Installation and setting up carried out by our specialized technicians.
- Numerical control programming courses at our premises
- Numerical control programming courses at Client’s premises.
- Scheduled service on request.
- Telephonic mechanical and electronic assistance.
- Activation tele-assistance service.
- Emergency machine breakdown service
Qualifications and Skills
- Familiar with 5 axes machining medium/large parts with complex shapes.
- CNC Machining
Experience:
- At Least 1 or more years of related experience in assembly manufacturing environment.
- CNC Machining
- Use of computer to read prints, create reports and connect to equipment for a remote support.