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Project Manager

Livonia, MI

As part of our customer obsession culture, you will be spearheading all customer communications to ensure customer satisfaction and deliver best value for our customer.

Key responsibilities:

1. Quote Generation - Collaborate with our proposal development manager to create quotes that will surpass customer expectation.

2. Project Management - Participate in customer project launch meetings and clearly communicate project updates to our customer regularly.

3. Project Management - Act as the voice of customer and guide our engineering, project management and logistics team to successfully deliver the projects on-time.

4. Business Development – Collaborate with our sales team to develop opportunity funnel and sales growth.

5. Customer Satisfaction - Escalate and resolve key customer issues by driving accountability with our quality and operation teams.

6. Customer Communication - Be the single point contact for our customer and drive customer satisfaction.

Qualifications

  • Minimum 5 Years work experience in client facing roles
  • Proven work experience in Automotive Industry
  • Hands on experience in managing projects and driving team accountability.
  • Familiarity with sales performance metrics
  • Excellent communication skills with a customer service attitude
  • Team management skills
  • Strong analytical and organization skills
  • Undergrad in engineering or equivalent experience in engineering products
Competitive wages and great benefits!

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